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Your Right to Privacy - Our Promise of Security
Your orthodontist has contracted with Sesame Communications to use
our technology to provide you with the ability to view your
appointment and account information via the Internet on a
password-protected screen. Our technology also generates and
automatically sends reminder notices and information from your
orthodontist to you via email. Sesame Communications may change
its Privacy Policy from time to time when we change our procedures
or update our technology, so please re-visit this web page
periodically.
Frequently Asked Questions
What information does Sesame Communications collect and
how is this information used?
Name and Email Address:
Registration for the Service consists of inputting your first and
last name and email address(es) into the PC that Sesame
Communications has installed in the waiting area of your
orthodontist's office.
Your Account Information:
The Service can access your orthodontist's database of patient
information. As a result, Sesame Communications will know your
name, birth date, appointment history, future appointments,
payment information and health insurance information ("Account
Information"). Sesame Communications will not have access to
your medical and orthodontia records. Your medical records are
confidential records between your orthodontist and you.
The Service will use your Account Information to automatically
generate and email notices to you about appointments and other
information from your orthodontist. You can also view your Account
Information on a password-protected, secure page on your
orthodontist's web site by clicking on the "Patient Login" button.
Tracking Information:
Sesame Communications' server automatically gathers traffic data
about users using the Service. This traffic data does not
personally identify you to Sesame Communications. Sesame
Communications may periodically analyze the server logs to
optimize web site navigation, help diagnose problems with our
server, and to administer your orthodontist's web site.
Do you collect information from children?
Sesame Communications strictly adheres to the federal regulations
enacted to implement the Children's On-line Privacy Protection Act
("COPPA"). We collect only the most limited amount of information
necessary to provide the Service to all users, including children.
For more information about COPPA or to read the full text of the
statute and the federal regulations, please go to
http://www.ftc.gov/kidzprivacy.
Sesame Communications will never sell, trade or assign any
information about you to third parties, such as mailing houses,
insurance companies, market research firms, or advertisers.
How does Sesame Communications protect my information
from loss, misuse or alteration?
Sesame Communications employs security measures that are
consistent with industry standards to protect the loss, misuse or
alteration of information about users of the Service that is under
our control.
Encryption Technology:
Any connections to your Account Information from your
orthodontist's web site will be made through a secure connection
that is validated by your user name, email address and the
password given to you by the Service. All information transferred
during every session, including your Account Information and your
password will be encrypted using Secure Socket Layer (SSL)
encryption technology. In addition, your Account Information will
be encrypted when stored in Sesame Communications' database. To
ensure that your sessions are encrypted, look for the "https" in
your browser's address bar before or the browser's "secure site"
icon
during your session. If you do not see the "https" (be sure to
look for the "s" following "http") or the secure server icon ,
log in to your Account Information again.
Internal Restrictions:
Our web site administrators continuously review the integrity of
our security measures. In addition, we limit employee access to
your Account Information on a "need to know" basis. Only employees
with a valid business reason related to providing the Service will
have access to your Account Information. We train all of our
employees about the importance of confidentiality and our policies
and technology regarding privacy and security.
Can I opt out of providing information to Sesame
Communications?
You can choose not to use the service by NOT entering an e-mail
address into the system. If you request your orthodontist to block
your record, none of your personal information will be available
on the Internet.
Can I change my information or discontinue the service?
You can change your email address when you log onto your
orthodontist's web site by clicking on the "My E-mail" button on
the web page. You cannot change you Account Information through
the Service. If you would like to make changes to your Account
Information, call your orthodontist's office directly to alert
them to any changes that should be made to your Account
Information stored in your orthodontist's database.
What constitutes my acceptance of this Privacy Policy?
Your registration for and use of the Service constitutes your
consent to our use of your email address and your Account
Information in connection with providing the Service to you.
Sesame Communications reserves the right to change this Privacy
Policy at any time, so be sure to review this Privacy Policy
periodically. Your continued use of our web site after the date
that changes to the Privacy Policy are published on your
orthodontist's web site will be deemed to be your agreement to the
changed terms.
Contact Us
If you have any questions about your privacy or security measures
at Sesame Communications, please let us know:
Director of Privacy
Sesame CommunicationsTM
411 Strander Blvd., Suite 420
Seattle, WA 98055
privacy@sesamecommunications.com
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